We are a 100% NZ owner-operated family business. We're very hands-on, ensuring the consistency and quality of our products and services. We believe that concentrating on safety, customer service, professionalism and product development will assure our continued growth in the adventure tourism industry and allow us to offer unique experiences.
All our staff have an absolute commitment to safety in everything we do.
In Māori culture there is a strong traditional value known as Manaakitanga. It is the belief that your own well-being, integrity and standing in society (your Mana) can be enhanced by how well you treat your visitors. It is the Māori principle of hospitality - that every guest is treated with the highest respect and made to feel welcome, safe and comfortable. For New Zealand’s Māori people, looking after visitors and caring how others are treated - no matter what their standing in society - is of prime importance.
While we have staff from all over the world, we believe that encouraging staff to embrace this concept will enhance the experience we give our customers.
We are lucky to live in a very unique and special part of the world and it is an honour to be able show off our unique environment, history and culture by sharing it with our visitors.
Most of all we believe in having fun. If we are enjoying ourselves we hope that this will flow through.
We want you to go away not just happy but as raving fans.
Don’t just take our word for how wonderful we are check out what other customers say about us on Trip Advisor
Every year, new regulations come into effect, making the industry more professional and safety conscious. Raftabout and Sledgeabout pride themselves on the fact that they exceed all mandatory standards put in place by these authorities
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See where our River bases are located and start your Raftabout Adventure today!
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A minimum of 48 hours notice of any cancellation is required to avoid any cancellation fees being charged.
Cancellations with less than 48 hours but more than 24 hours notice will be charged a 50% cancellation charge.
Cancellations within 24 hours of departure or no shows will be charged 100% cancellation fee.
